Legal & Privacy

Privacy Policy

Last updated: October 2026

1. Overview & Commitment

At Herbon Organics, we are committed to respecting and protecting your privacy. This policy outlines how we collect, utilize, and safeguard your personal data when you visit our website, purchase our skincare formulations, or communicate with our team.

2. Information We Collect

  • Contact & Delivery Information: Full name, shipping address, billing address, email address, and phone number provided during checkout or registration.
  • Transaction Details: Order items, invoice values, delivery status, and payment reference IDs generated by our authorized gateway partners.
  • Technical & Browsing Data: IP addresses, browser types, referring URLs, and device telemetry to ensure website stability and detect security threats.

3. Payment Security & Processing

We do not store your credit/debit card details, net banking credentials, or UPI PINs on our servers. All electronic transactions are processed via PCI-DSS compliant, encrypted payment gateways (such as Razorpay). Your financial transactions are protected end-to-end with 256-bit SSL encryption.

4. How We Use Your Data

Your information is collected strictly for legitimate commercial operations:

  • Processing, fulfilling, and dispatching your botanical skincare orders.
  • Sending automated order confirmations, tax invoices, and real-time courier tracking notifications.
  • Providing dedicated skincare customer support and handling return or replacement requests.
  • Preventing fraudulent transactions and ensuring platform security.

5. Third-Party Sharing

We do not sell, rent, or trade your personal data. We only share essential order information with trusted service partners necessary to fulfill your orders (such as courier partners like Shiprocket/Delhivery for shipping, and SMS/Email notification gateways for shipment tracking).

6. Your Rights & Grievance Contact

You have the right to access, correct, or request deletion of your personal account data at any time. For privacy inquiries, data deletion requests, or grievances, reach out to our team at herbonorganics@gmail.com or call +91 8988473454.